Rail & Transport
Trusted by the transport sector for over a decade.
Security, suicide prevention, route-crime mitigation, revenue protection, Travel Safe Officers and customer-service staffing — delivered with sensitivity, strategy and an eye on your KPIs.
We understand what transport operators are up against.
Suitable for
- Rail
- Transport
- Public sector
As an established operator in the rail industry, we have built a diverse and prestigious client portfolio — and a deep understanding of the challenges modern transport providers face.
From union engagement to social value, regulatory compliance to return on investment, we know what good looks like. Our work safeguarding young people and protecting vulnerable passengers shows how we keep evolving with the industry.
Roles we currently provide
- 01Security
- 02Gateline
- 03Crowd control staff
- 04Trespass & welfare officers
- 05Rail replacement
- 06Winterisation support staff
- 07Travel Safe Officers
- 08Revenue Protection Inspectors (RPI)
- 09Ticket office
- 10Depot security
- 11CCTV monitoring
- 12Turn Up & Go
- 13Customer service assistants
- 14PTS operatives
- 15Disruption assistants
- 16Cleaning operatives
- 17Train presentation staff
- 18Depot cleaning operatives
- 19Facilities management
Call 24/7 or send a brief — we respond fast.
Challenges we help you manage
Union engagement
Effective engagement and relationship management with recognised unions.
CSR & social value
Delivering on corporate social responsibility and measurable social value.
Policy & regulation
Navigating and complying with industry policies and regulatory standards.
Budgets
Managing budgets with precision and accountability.
Return on investment
Demonstrating strong ROI across every service area.
Reputation
A clear focus on contractual KPIs and protecting your reputation.
One point of contact. From order to completion.
From job inception and receiving your order through to completion, our team manages everything — supported by the 24-hour operations centre.
Brief
Call or send the details. One named contact owns your account from day one.
Mobilise
We vet, induct and deploy people and equipment — as fast as the job demands.
Monitor
Our operations centre supervises, monitors and reports 24/7/365.
Review
Clear reporting against agreed KPIs, with changes made as your site evolves.
What clients say about our transport.
We are incredibly grateful to Servo for their prompt and professional support during a challenging time. Their swift implementation of security kept the site protected while we appointed a new contractor. Reliable, efficient and a pleasure to work with.
CLM have been impressed with Servo's turnaround of the tender request and the actual provision of security staff — all within twenty-four hours. The security operatives have been punctual, polite and efficient.
Related services.
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Property & FacilitiesCleaning
Commercial, industrial, builders and sparkle cleans — UK-wide.
Need cover tonight? Talk to the operations centre.
Tell us the site, the service and the start date. We'll come back with a plan and a price — fast.